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    Thought Leadership

    Get a quick introduction to ITIL and service management essentials with ITIL Lite.
    Based around a real world financial services case study, this course is suitable for technical, business and executive personnel.
     
    • Study online at your own pace
    • 30 or 60 days online access
    • Includes videos and a 75 page download report – yours to keep
    • Learn the essentials of ITIL and IT service management
    • Put ITIL into the context of today’s business environment
     
    LITE

     

    Please choose your options:

     

    Course Duration

     

    Only one course duration can be selected at a time.

     

     

     

                         

     

     

     

     

    30 Days Online Access - $49.00

    60 Days Online Access - $69.00

    Buy Now...

    ITIL Lite Introduction

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    3 easy to absorb lessons covering ITIL terminology, structure, concepts and processes.
     
    Study duration: 110 minutes
     
     
    Modules in this course

     

     

     

     

     

     

     

     

     

     

    • Lesson 1: Introducing ITIL – including the history of ITIL and its importance

    • Lesson 2: ITIL in action – a deeper dive into the service lifecycle

    • Lesson 3: Implementing ITIL and next steps – includes implementation considerations and some real world case studies

     

     

     

    Course Content

    Pre-Requisites

    • This course does not require any existing knowledge of the ITIL framework

    • There are no mandatory pre-requisites for the exam

     

    • There is no exam associated with this course

    • If you’d like to gain an ITIL certification, visit our ITIL Foundation page to learn more

     

    Exam Details